Shipping policy

• At Fintan Active, we are committed to providing our customers with a seamless shopping experience, including timely and reliable shipping. Below is our Shipping Policy outlining our shipping practices and timelines.

  1. Processing Time

  All orders are processed within 1–3 business days after receiving your order confirmation email. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there are any significant delays in shipping your order.

  2. Shipping Methods

  We offer several shipping options to meet your needs, including:

  • Standard Shipping: Typically delivered within 5–7 business days.
  • Expedited Shipping: Typically delivered within 2–3 business days.
  • Overnight Shipping: Typically delivered by the next business day.

  Shipping times may vary depending on your location and the shipping method selected at checkout.

  3. Shipping Costs

  Shipping costs are calculated at checkout based on the shipping method selected and the destination of your order. You will see the total shipping charges before finalizing your purchase.

  4. Order Tracking

  Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier’s website.

  5. Delivery Issues

  If your order does not arrive within the expected delivery time, please contact our customer service team . We will assist you in tracking down your package and resolving any delivery issues.

  6. International Shipping

  Currently, we only ship . For international orders, please check back with us in the future as we aim to expand our shipping options.

  7. Damaged or Lost Items

  If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue, which may include a replacement or refund. For lost items, please allow 7 business days after the expected delivery date to report the issue to us.

  8. Contact Us

  If you have any questions or concerns about our Shipping Policy, please contact us at:[email protected]